Questions?

Common questions we’ve encountered.

How do you get my mail?

Easy! Once you’ve created an account, we’ll give you your new address to issue to your senders. Pick the mail you want us to receive, and the rest is easy.

Is there a size limit for packages?

Nope! If it fits in our door, we’ll store it. It’s the best way to ensure your items aren’t stolen from your porch. You’ll be notified via email of package arrival.

Do you open all of my mail?

We’re required by law to leave your mail sealed until you give consent to open. Every piece of mail we receive is handled with the utmost care and reliable security.

How about the Commercial Address?

Once you sign up, you’ll gain access to our mailing center address. You can use it for business filings, a website, and for customers & vendors you don’t want popping up.

How does forwarding work?

It’s simple! Once you indicate that you’d like mail forwarded, we’ll compile and forward to the address on record. We apply a $5 fee + shipping, and we auto-consolidate your mail.